Terms & Conditions


The client agrees to these Terms automatically. These conditions will be made aware at the time of booking. 


Definitions

For the purpose of these conditions ‘the client’ is any individual who has made a payment to Louise B Photography for a photography session, along with all attendees of the photography session the payment relates to. 

‘The photographer’ refers to Louise Brown, trading as ‘Louise B Photography’.


Agreement

This contract comes into effect from the date of receipt of any payment by the client to the Photographer. By making a payment to the photographer the client agrees to these Terms and Conditions. Unless otherwise agreed in writing, all services and goods provided to the client will be subject to the terms and conditions of this agreement.

The photographer has the right to change information regarding rates and agreements at all times.


Deposits and Payment

Prices will be listed either on www.louisebphotography.com or emailed to the client prior to booking. Payment is made via bank transfer and is divided into a deposit and balance payment. 

Deposit are non refundable and deducted from the final balance of the package.

Upon payment of the deposit, the Photographer will reserve the client session date. The Photographer will not hold the session date and will have no liability for, or duty to, photograph the session until the deposit is paid.

The remaining balance of the session is due once you have viewed your gallery and have selected your chosen images.

Final images will be sent within 24hours after the full balance has been paid.

If the client wishes to receive extra images or they wish to upgrade to a larger package the difference is invoiced afterwards.

Due to the bespoke nature of photography, digital images are non refundable upon delivery of your online gallery.


Cancellation

The client reserves the right to cancel a photoshoot up until 14 days before the date of the photoshoot for a refund. This does not include the holding deposit. 

Cancelling a shoot within the 14 days of the shoot commencing, the photographer is entitled to 25% of the agreed fee, due to lost income.

To cancel a contract, the client must send written notice via email to the photographer.


Failure to perform 

If the Photographer is unable to attend the clients photo session or provide the services that has been commissioned for, due to unforseen circumstances including but not limited to illness, injury, emergency, fire, casualty, strike, act of god or cause beyond the control of the Photographer, the Photographer shall organise for a photo session to be rebooked at a convenient time for both parties. 


Rescheduling

If for any reason the client wishes to reschedule the session, the deposit will be applied to the new date agreed by both parties. 


Artistic Rights

The Photographer retains the right of discretion in selecting the photographic materials released to the client. 

The photographer has the right to refuse any requested edits to the images and will not release unedited digital files or RAW files. 


Client Usage

The Client's prints and digitals are for personal use only and shall not be submitted to contests, sold, reproduced, supplied to media or commercial businesses.

The photographer shall not be held accountable for any dispute, claim, damage or legal costs arising out of the clients use of the images. 


Photographers Usage 

When booking a photo shoot, the client gives permission to the photographer to use the images taken for business and commercial purposes, ie Website and Social Media. If the client does not wish this, the client must inform the Photographer. 

Photos are never transferred to another company without permission. 

Permission must always be requested from the client for publication in any magazines.


Copyright 

The entire copyright, title, and intellectual property rights of any Images will remain that of The Photographer at all times.


Client Confidentiality

The Photographer will not disclose to third parties or make use of information communicated by the client in confidence for the purposes of the photography session.


Complaints 

All complaints should be made in writing via email to the photographer. 

Complaints will be responded to within 7 days. 


Liability

The photographer is not liable for physical or material damage caused during the photo shoot, unless there is gross negligence or intent on the part of the photographer.